Responsible gambling guide
Player Safety

Responsible Gambling Guide

At Happy23, we are committed to promoting responsible gambling. Gambling should be fun, entertaining, and within your means. Learn about setting limits, recognising problem gambling, and getting help if you need it.

Get Help FAQ

What Is Responsible Gambling?

Responsible gambling means staying in control of how much time and money you spend gambling. It means treating gambling as a form of entertainment, not a way to make money. It means setting limits and sticking to them. And it means knowing when to stop.

At Happy23, we believe that gambling should always be an enjoyable leisure activity. We provide tools and resources to help Australian players gamble responsibly, including deposit limits, session timeouts, self-exclusion, and access to support services.

Tools We Provide

Recognising Problem Gambling

Problem gambling can affect anyone. Warning signs include: gambling more than you can afford to lose; chasing losses; neglecting work, family, or social responsibilities; lying about gambling; borrowing money to gamble; and feeling anxious or irritable when not gambling. If you recognise these signs in yourself or someone you know, seek help immediately.

Where to Get Help

If you or someone you know has a gambling problem, free and confidential help is available in Australia:

For more information, visit our contact page to speak with our support team, who can guide you to appropriate resources.

FAQ

What is responsible gambling?

Responsible gambling means staying in control — setting limits, gambling for entertainment, and knowing when to stop.

How do I set deposit limits?

Set limits in your account settings or contact our 24/7 support team.

Where can I get help?

Contact Gambling Help Online (1800 858 858) or visit gamblinghelponline.org.au for free, confidential support.

Stay in Control

Remember: gambling should be fun. If it is not, take a break or seek help. Your wellbeing comes first.